Customer Service Trends That Will Dominate In 2019

Today’s article on Customer Service Trends That Will Dominate In 2019 is brought to you by Jared Corell – a customer-support specialist and a marketing evangelist at Proprofs Chat. Let’s welcome Jared in our blog, and learn from his invaluable experience! Global market trends tend to change really fast. And, organizations aim to…

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Leverage Customer Service As A Powerful Marketing Channel

Customer service as a marketing channel

Ever thought how Starbucks made its way internationally without making even just one television commercial? You might haven’t thought of this before but I bet you it blew your mind realizing they really never cared making TV commercials. Here’s one quick answer that you might also use for your marketing…

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Quick Facebook Chat – Your Key To Amazing Customer Service…

Quick Facebook Chat - Never lose a customer with on-site Facebook chat

If you have ever purchased a product from Zappos, you must have noticed that their customer service is top-notch. In fact, best customer service has always been what makes Zappos successful. What’s more, studies show that, customers will be 300% more likely to come back and buy more by adding…

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