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7 Tips to Keep Customers Come Back Several Times without…

To grow sustainably, acquiring new customers is not enough. For life-long value, you need a plan to keep customers coming back to you and increase customer retention rates. 5% increase in customer retention rate can lift 25%- 95% profits. Retaining an existing customer is 7x more expensive than acquiring a…

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Customer Retention in eCommerce: The Why, The How, and The…

customer retention

Did you know that almost one-third of first-time customers won’t make another purchase within the course of a year? While you are out there looking for ways to acquire more customers, what are you doing to make sure your existing ones stay happy and remain loyal to your eCommerce store?…

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